Michelle’s primary focus is helping leaders and employees achieve high-performance and measurable results that encompass engagement, productivity, well-trained individuals and effective teams. Michelle brings a vigorous customer-focused approach with client engagements. She is accomplished with diverse and multi-cultural audiences and is a certified Personified Leadership facilitator. Michelle’s body of work spans the following practice areas:

Performance Improvement through Instructional Design. Michelle is a master at instructional design and her experience encompasses all phases including analysis, design, development, delivery and evaluation.

Facilitation – Michelle is known for leading engaging sessions while driving application of content, methods, and techniques. Her diverse topics include Leadership Development, Customer Service, Communication, Negotiation, On-boarding, Conflict Resolution, Presentation Skills, Coaching Culture, Giving / Receiving Feedback, Certified: Personified Leadership facilitator.

Executive / Leadership Coaching – With attention to analyzing 360 reports, providing feedback, creating individual development. Michelle is a certified coach with WABC (Worldwide Association of Business Coaches).

Consulting – Michelle uses the Appreciative Inquiry process to gather crucial information related to the formation of integrated, inspiring and straightforward mission, vision, values, and goals.

Michelle holds a Master’s Degree in Training and Organizational Development from the University of Minnesota, is a Certified Professional Learning and Performance (CPLP) with ATD and works as an adjunct faculty member for Roosevelt University.