In the world of “Pandemania”, one major pivot point represents Virtual vs. Live Facilitation. It’s one thing to be a GREAT facilitator in live sessions and it’s a whole different level of facilitation in a virtual world. RTB has the skill, experience and the drive to be successful in both arenas. The key to great facilitation is to know your audience, pose effective and thought-provoking questions while assisting the learner in taking ownership of their thoughts, beliefs and actions. This is what RTB is GREAT at and so much more than a good presenter.
Do These Resonate With You?
So much communication is and meetings are occurring via Zoom. It’s a known fact that Zoom Fatigue is happening and impacting employee productivity.
With this in mind, virtual training is becoming much more popular than ever before, especially from a classroom environment. You need to keep your employees engaged and accountable for using the knowledge and skill that they are being trained on.
The name of the current Training Game is to keep the learner engaged and apply the knowledge so that it sticks. This comes with reinforcement, coaching and ongoing learning opportunities, both formal and informal. With a situation-based learning model, the learner comes away with practical, easy-to-use tools and techniques that can be implemented immediately. RTB ensures that training sticks by looking at training as a process and not an event.
Oftentimes, Subject Matter Experts become trainers without formal delivery and/or facilitation skills training. They know their stuff and people rely on their knowledge, but to train someone else is whole different story. Many trainers think that if they present their content and read from the slides, learners will receive and retain content. This could not be further from the truth.
Some Subject Matter Experts are not wired to be great trainers to begin with and that’s OK. The most important thing that you can do for accidental trainers is to provide them with a robust train-the-trainer program that focuses on a combination of presentation and facilitation skills. There is a definite art to facilitation with the ability to lead learners through a process that engages their minds that result in taking action.
RTB delivers a robust and intensive Train-the-trainer program that enables the trainer to become a proficient and effective facilitator in a virtual or live setting.
Think about training that you’ve attended in the past and how much did you retain. You’re lucky if you retain 10 percent. The phrase – Use it or Lose it applies here. Training is notoriously known for a short-term solution to a performance problem.
Effective training comes with coaching and follow-up sessions to reinforce the learning so that behavior change and skill development happens. RTB includes a systematic approach to ensuring that the training process includes before, during, and after activities that support the learning and skill transfer process. Coaching and feedback is a big component to effective training. Finally, an accountability component is part of the training package.